powerful feedback for everyone
feedly serves as your business performance companion, enhanced with AI, tailored for any industry. no matter your focus, gather insights and optimise operations.
- SaaS
- Restaurants
- Hospitality
- - More
restaurants
streamline your customer feedback process and enhance dining experiences with feedly, designed to help restaurants gather valuable insights from diners and online customers ensuring you consistently deliver top-notch service.
software-as-service
collect actionable user feedback on features, usability, and performance to ensure your product meets user expectations. prioritise feature development based on user needs and address pain points to reduce churn.
no industry is left out
designed to serve businesses of all kinds, whether you’re in hospitality, retail, fitness, education, or even non-profit organisations. feedly can gather valuable insights from your customers, clients, or members, helping you improve every aspect of your operation.
hospitality
improve guest experiences by acting on real-time feedback in hotels, resorts, or event venues.
healthcare
gather patient feedback to improve care quality, streamline services, and enhance the overall patient experience.
health & fitness
gather feedback from gym members or personal training clients to improve services and build loyalty.
education
use feedback to enhance student satisfaction, whether for universities, training centres, or online courses.
retail
capture customer opinions in-store or online, using their input to refine product selections and services.
non-profits
gain online & offline insights from donors, volunteers, and beneficiaries to strengthen your impact and operational efficiency.
reach multiple touchpoints
from in-person visits to digital experiences, you can collect insights through variety of channels, engaging customers wherever they interact with your brand.
qr codes
place qr codes in key locations like tables, receipts, or even on products, making it quick and easy for customers to share their feedback using their smartphones.
kiosk
set up interactive kiosks at your physical locations, such as lobbies, checkout areas, or customer service desks, where visitors can provide instant feedback in a user-friendly way.
widgets
embed interactive and smart feedback widgets directly into your website or mobile app, capturing customer insights seamlessly while they browse or complete a transaction.
emails & integrations
integrate with your existing communication systems. send automated feedback requests through email or sms after purchases, service interactions, or visits,
amplify feedback, enhance engagement
showcase well-earned trust
showcase your customer feedback as highly customisable testimonials on your website or within user flows. interactive widgets enable you to feature positive reviews, enhance credibility, and engage potential customers by sharing authentic experiences. it's an effortless way to transform feedback into trust.
automate your flows
streamline your feedback collection with feedly’s robust tools, set up post-feedback automation, including alerts, email requests, and prompts triggered by customer interactions. this ensures you effortlessly engage customers and gather valuable insights to enhance your services.