frequently asked questions
getting started
how do i sign up for feedly?
you can sign up through our website by choosing the all-in-one plan. simply submit the form and our team will get in touch with you to assist.
do i need technical skills to use feedly?
no technical skills are needed. our platform is user-friendly and easy to navigate, but we also provide dedicated support to help you.
is there a trial period available?
yes, we offer a trial period so you can explore all the features before committing to a plan.
what do i need to get started?
all you need is an active email address and a business to begin collecting feedback.
can i use feedly across multiple platforms?
yes, feedly integrates with websites, mobile apps, email, sms, and more.
why feedly
what makes feedly different from other feedback platforms?
feedly combines powerful insights enhanced with AI, seamless integrations, and full customisation options, ensuring your feedback collection is efficient, actionable, and tailored to your business with our passion for innovation.
how does feedly help improve customer satisfaction?
with real-time feedback collection and actionable insights, feedly helps you address customer concerns instantly, improving satisfaction and loyalty.
can feedly grow with my business?
absolutely! feedly’s flexible, all-in-one plan and scalable features adapt to your business growth, from startups to established enterprises.
does feedly support multiple feedback channels?
yes, feedly gathers feedback across multiple touchpoints – whether through qr codes, email, sms, kiosks, links or embedded widgets.
how does feedly ensure i don’t miss critical feedback?
with automated alerts and AI-driven summaries, feedly highlights key insights and areas of concern, so nothing slips through the cracks.
using feedly
how do i collect feedback from my customers?
feedly allows you to gather feedback through qr codes, email requests, widgets, and more across different touchpoints.
can i customise the feedback forms?
absolutely, you can fully customise feedback forms to suit your brand’s style and customer needs, with CSS you can customise every bit of your screens. request expert support if you need any help.
can i export feedback data?
yes, all feedback can be exported in various formats for further analysis or reporting.
how secure is my customer feedback data?
how does feedly ensure i don’t miss critical feedback?
with automated alerts and AI-driven summaries, feedly highlights key insights and areas of concern, so nothing slips through the cracks.
still have questions? we're here to help. contact our team anytime for support or explore our resources to get the most out of feedly.