1. Introduction
Welcome to feedly! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
a. Personal Information:
We collect personal information that you provide to us when you sign up for an account, use our services, or contact us. This may include:
- Name
- Email address
- Contact information
- Payment information (processed through a third-party payment processor)
- Business details such as company name, industry, and branch locations
b. Usage Data:
We automatically collect information about how you interact with our platform, such as:
- IP address
- Browser type
- Device information
- Pages visited and features used
- Time spent on our platform
- Cookies and tracking technologies
c. Customer Feedback Data:
As part of our service, we collect and process feedback from your customers. This data may include responses to surveys, ratings, and other forms of feedback relevant to your business performance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To operate, maintain, and improve our platform, ensuring you receive the best possible service.
- Personalization: To customize your experience based on your preferences and feedback data.
- Communication: To send you service-related communications, including updates, security alerts, and support messages.
- Analytics: To analyze usage patterns, monitor performance, and improve our services.
- Marketing: To send you promotional materials and offers that may be of interest, provided you have opted in to receive such communications.
- Compliance: To comply with legal obligations and protect our rights, users, and the public.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and analytics services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- With Your Consent: We may share your information with third parties if you give us explicit permission to do so.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer feedback data will be retained for the duration of your subscription unless you request its deletion.
7. Your Rights and Choices
a. Access and Correction:
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
b. Data Deletion:
You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or operational reasons.
c. Opt-Out:
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
d. Cookies:
Most web browsers allow you to control cookies through your settings. You can choose to accept or decline cookies. However, disabling cookies may affect your ability to use certain features of our platform.
8. Children’s Privacy
Feedly is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not use our platform or provide any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this page and notify you through our platform or via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Feedly Support Team